In a shocking development, families of passengers involved in the Air India crash have accused the airline of a cover-up after several victims were reportedly left stranded without seats on rescue flights. The incident, which occurred earlier this week, has sparked outrage and raised serious questions about the airline's crisis management protocols.
According to eyewitness accounts, survivors of the crash were initially evacuated to a nearby facility but were then left waiting for hours without any clear communication from Air India officials. When rescue flights finally arrived, many were denied boarding due to alleged 'seat availability issues'. Distraught family members claim the airline deliberately downplayed the number of survivors to avoid liability.
'They told us there were no seats, but we saw empty rows on the plane,' said Ramesh Patel, whose daughter was among those left behind. 'It felt like they were hiding something.'
Air India has denied any wrongdoing, stating that the rescue operation was complex and that some survivors were held back for medical reasons. However, leaked internal documents suggest the airline may have miscalculated passenger numbers, leading to the chaos.
This incident highlights a troubling trend in aviation where user experience becomes a secondary concern during crises. Algorithmic scheduling and profit-driven seat allocation models are failing real people when it matters most. It's a sobering reminder that technology without ethical guardrails can dehumanise even the most basic services.
As investigations continue, the families are demanding a transparent inquiry. The aviation regulator has promised a full review of Air India's emergency protocols. For now, the question remains: how many more must suffer before we prioritise people over profits?
