In a move that has caught the attention of policymakers in London, a new service in Delhi is offering reusable shopping bags on a subscription basis. The service, launched by a local startup, allows customers to hire high-quality cloth bags for a small fee and return them after use. This comes as India grapples with a plastic waste crisis, and the UK’s gig economy regulators are watching closely for insights into how to manage temporary labour markets.
The Delhi service functions like a library for bags. Subscribers pay a monthly fee and can pick up clean bags at participating stores, then drop them off at collection points. The bags are then washed, inspected, and redistributed. This model not only reduces single-use plastic but also creates a new category of “bag logistics” jobs. These roles are part-time, with workers paid per bag handled, much like gig workers for delivery apps.
UK regulators, who are currently reviewing the gig economy after the Taylor Review, see parallels. The bag service relies on a similar fragmented workforce: delivery drivers, sorters, and cleaners. But unlike many gig jobs, these roles have clear environmental benefits. There is a growing argument that if gig work can be tied to sustainability, it might gain public acceptance. One regulator noted, “If we can show that gig jobs contribute to net zero, it changes the conversation about worker protections.”
However, the Delhi model also exposes flaws. Workers report inconsistent hours and low pay per bag. The startup, like many tech firms, uses algorithms to allocate tasks, which can lead to exploitation. A worker sorting bags at a warehouse said, “We get paid by the kilogram. On a bad day, I earn less than the minimum wage.” This mirrors the precise cause of concern for UK regulators: the gig economy’s lack of stability and benefits.
From a climate perspective, the service achieves its goal. A lifecycle analysis conducted by a Delhi university found that each reusable bag, used 50 times, saves 60% of the carbon footprint of a plastic bag. The city of Delhi alone could avoid 4,000 tonnes of plastic waste annually if 10% of shoppers subscribe. But the human cost remains. The question is whether such services can scale without degrading labour standards.
The UK’s response will be pivotal. If it embraces the gig model for green initiatives, it must also enforce better conditions. The Delhi experiment suggests that consumers are willing to pay a premium for sustainability, but that premium must also cover fair wages. The next step is for regulators to demand transparency: algorithms must be audited, and workers must have a say in their pay structures. Otherwise, we risk a greenwash of the gig economy, where the environmental gains mask social costs.
As the planet warms and species decline, every tonne of carbon matters. But so does every worker’s dignity. The Delhi bag service is a microcosm of the choices we face. We do not have to choose between a liveable planet and decent work. But we must act with calm urgency to design systems that serve both.







